Privacy Policy

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Privacy Policy *

At Bear‑Castle Bookkeeping, your trust is the foundation of our work. Like any well‑guarded castle, we protect what is entrusted to us with care, integrity, and transparency. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We collect information in three ways:

A. Information You Provide Directly

When you interact with our website or services, you may provide:

  • Name

  • Email address

  • Phone number

  • Business information

  • Documents you upload

  • Payment details (processed securely by third‑party providers)

  • Messages sent through our contact forms or scheduling tools

B. Information Collected Automatically

Squarespace and our integrated tools automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Cookies and similar tracking technologies

C. Information from Third‑Party Tools

If you use scheduling, payment, or communication tools connected to our site, those services may share limited information with us as needed to complete your request.

2. How We Use Your Information

We use your information to:

  • Provide bookkeeping and consulting services

  • Respond to inquiries and schedule appointments

  • Process payments securely

  • Maintain accurate business records

  • Improve website performance and user experience

  • Send important service‑related updates

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

3. How We Protect Your Information

Your data is guarded with the same seriousness as a castle protects its gates. We use:

  • Secure, encrypted connections (HTTPS)

  • Trusted third‑party processors for payments and scheduling

  • Access controls to limit who can view sensitive information

  • Regular review of our data practices

While no system is perfect, we take every reasonable step to safeguard your information.

4. Sharing Your Information

We only share information when necessary to provide services or comply with the law. This may include:

  • Payment processors

  • Scheduling platforms

  • Email communication tools

  • Legal or regulatory authorities (if required)

These partners are required to protect your information and use it only for the purpose of supporting our services.

5. Cookies & Tracking

Our website uses cookies to:

  • Improve site performance

  • Understand visitor behavior

  • Support essential site functions

You may disable cookies in your browser settings, though some features may not function fully.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections

  • Request deletion (where legally permitted)

  • Opt out of marketing communications

  • Ask how your data is used

To make a request, contact us at: bearcastlebookkeeping@gmail.com (or your preferred business email)

7. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Maintain accurate financial records

  • Meet legal and tax obligations

When information is no longer needed, it is securely deleted.

8. Third‑Party Links

Our website may link to external sites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision.Available Plans